With server version 5, the functionality of the WebAccess has changed somewhat. It is now possible to manually choose the physical location where the files, which end users download via WebAccess, will temporarily be stored.
For environments with one front-end server, this can easily be configured via the 'WebAccess download location' option within the server settings in the Management Console. This setting will then be stored in the settings.xml in the folder 'C:\Program Files\BackupAgent Server\CloudBackupService'.