BackupAgent: After update to Version 5 the downloads for the client do not...
This is caused by the fact that the Download folder is now used as the default folder for the WebAccess.This means we have to create a new folder that can hold the downloads for the clients. - Open the...
View ArticleBackupAgent: SQL session management in case of non session aware load balancer
In case you do not have an session aware load balancer, or your servers are hosted in Azure, your managementconsole keeps requesting you to login over and over again. This is caused by the fact the...
View ArticleBackupAgent: Error "The old Java SE 6-Runtime needs to be installed"
This article applies to:BackupAgentProblemWhen starting the Java client the error message "The old Java SE 6-Runtime needs to be installed" is displayed.CauseYosemite requires the full JDK to be...
View ArticleBackupAgent: Java Client Command Line Client Backup Script Example
It is possible to make backup with the CommandLine client of the java client on systems without a GUI like a Linux server.You can create a shell script for this and schedule this via cron(crontab) to...
View ArticleBackupAgent: "Access is denied" Error
This article applies to:BackupAgentSymptomsAfter making a backup, the following error is reported for one or more files: Access is denied.CauseThis can be caused by a combination of particular security...
View ArticleBackupAgent: Introduction to Certification Program
The BackupAgent Certification Program allows your company to become a BackupAgent Certified Partner! This certification holds the benefit that you can get free technical support. Certification is...
View ArticleBackupAgent: Certified Client Engineer
To become a BackupAgent Certified Client Engineer, you have to pass the associated exam. You can train for this exam by watching our webinar recording. In case of queries you can send an email to our...
View ArticleBackupAgent: Certified Platform Engineer
To become a BackupAgent Certified Platform Engineer, you have to pass the associated exam. You can train for this exam by watching our webinar recording. In case of queries you can send an email to our...
View ArticleBackupAgent: An error occurred while making the HTTP request to...
Problem:The following error is reported in the Management Console event viewer:"An error occurred while making the HTTP request to https://localhost/CloudBackupService/BackupService.svc. This could be...
View ArticleBackupAgent: Find users results in error 'Unhandled exception: String was not...
This article applies to:BackupAgentProblemWhen searching for a user in the Management Console via the 'find user' option, the following error is displayed:Unhandled exception: String was not recognized...
View ArticleBackupAgent: 'Not enough storage space available' message when upgrading a TB...
Problem:When upgrading a TB account to an account type higher than 1000 GB, you receive the message 'Not enough storage space available', even though there is enough storage space available to increase...
View ArticleBackupAgent: Autotask Integration
Autotask Integration Steps:- Log on to the machine concerned and create the folder ‘C:\Program Files\BackupAgent Integrations\Autotask’.- Paste the Autotask binaries into this folder.- Edit the...
View ArticleBackupAgent: C# code samples for BackupAgent API
This file contains example code for C#. The example creates new accounts based on a csv file.The samples show exactly how to call our API for the most common use cases.Tags: BackupAgent Integration
View ArticleBackupAgent: PHP Client for BackupAgent API
BackupAgent has a PHP Client available to integrate the BackupAgent Platform with your PHP based website or web application through the SOAP API.The library in this client is generated based on your...
View ArticleBackupAgent: Warning for use of tools with server version 4
When a server is running version 4 and onward, take care to not use the following tools:Tags: BackupAgent Tools
View ArticleBackupAgent: eXrecover: error message: Could not add databases to the restore...
Problem:Tags: BackupAgent Tools
View ArticleBackupAgent: eXrecover: Error message on mounting of a restored database:
Problem:When mounting a restored database the following error message appears in Exchange System Manager:Tags: BackupAgent Tools
View ArticleBackupAgent: How to create a backup of a network location
In order to make a backup of a NAS or a network drive, the drive mapping option in the client can be used. The procedure is as follows:Tags: BackupAgent Client Software
View ArticleBackupAgent: Export data from the storage location for offline restore
To export data from the storage location, in order to import it as a local backup, follow the steps below:Tags: BackupAgent Client Software
View Article