Fixing your Data Sources if the Gateway Server and Access Server go out of sync
In case your Gateway Server and Access server go out of sync, your data sources will not be accessible by mobile clients. This is a very rare occurance, to fix it, do the following:Open the Acronis...
View ArticleMobile Access: First Run
Configuring Acronis Access on the first runThis article applies to:Acronis AccessTags: Configuration
View ArticleAcronis Backup Advanced for Exchange: Troubleshooting Exchange Data Recovery
Troubleshooting MS Exchange data recovery issuesThis article applies to:Acronis Backup Advanced (Acronis Backup & Recovery 11.5)IntroductionDuring Exchange data recovery with Acronis Backup...
View ArticleSetting the Windows activEcho client to use a different language than the OS
In case you want your Windows activEcho client to be in a different language than the operating system, follow these steps to force the client to use another language.Tags:...
View ArticleGroupLogic: How To Change The PostgreSQL Database Password
How to change the PostgreSQL database passwordsTags: GroupLogic
View ArticleHow can I set mobilEcho and activEcho to listen on the same port (multi-homing)?
Question:How can I set mobilEcho and activEcho to listen on the same port on one computer?Answer:If activEcho and mobilEcho are installed on one computer, they can both listen on the same port (e.g....
View ArticleAcronis Mobility: Support & Maintenance Guide
GroupLogic Support & Maintenance Guide1. What's IncludedSupportTags: CustomerSupportGuideHandbookGroupLogic
View ArticleactiveEcho: After Downloading A File From The Server, The Client Repeatedly...
SymptomsAfter a file is downloaded to the activeEcho client on a Windows XP or Windows 2003 computer it is uploaded again, in some cases multiple times, creating a new revision each time.Reproduction...
View ArticleHow can I change the location of activEcho's FileStore?
Question:How can I move the activEcho FileStore to a non-default location?  Answer:In our example we will use a FileStore running on the default port of 5787 located at “C:\Program Files (x86)\Group...
View ArticleMobile Access: Configuring Your First Gateway Server and Data Source
Configuring Your First Gateway Server and Data SourceThis article applies to:Mobile Access
View ArticlemobilEcho: Issue with Registering Devices & Accessing Shares in MobileIron...
Update to the latest version of MobileIron Sentry to solve the issueThis article applies to:mobilEchoTags: mobilEcho; MobileIron; AppConnect; Loop; Username; Password
View ArticleMobile Access
mobilEcho clients connect directly to your server rather than utilizing a third-party service, leaving you in control. Acronis Access server can be installed on existing file servers, allowing iPads,...
View ArticleQuickoffice "Save Back" feature fails on iOS 7
If you open a file into Quickoffice from mobilEcho, you can edit it as usual and you'll see the Save Back option, but when you go to save back to mE, Quickoffice will show a processing dialog and then...
View ArticleThe mobilEcho 4.5 iOS app requires mobilEcho server 4.3.1 or higher
Due to a change in Apple policy, the 4.5 iOS app has a dependency on working with mobilEcho server 4.3.1 or later. If you have servers running earlier versions of mobilEcho server, they will need to be...
View ArticleBackup and restore of iOS devices running mobilEcho
Versions 3.5, 3.5.1, and 3.5.2 of the mobilEcho iOS app use an encrypted database to manage the files stored within the mobilEcho app's on-device storage. The information required to access this...
View ArticleSetting the minimum allowed mobilEcho client version on a mobilEcho server
IntroductionTags: GroupLogicclient management systemRemote wipeminimum client versionRegistry
View ArticleConfiguring the mobilEcho Client Management service for Microsoft Failover...
If you choose to enable the mobilEcho Client Management Server on a cluster, you will need to manually create the mobilEcho Management service on each node. Before you do this, you will need to prepare...
View ArticleActive Directory assigned home directories are not working in the mobilEcho...
IntroductionTags: Active DirectoryGroupLogicnetwork reshare path mappingclient management systemUNC path
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