Acronis Backup: "The activity has failed due to a restart of the service" error
An operation in Acronis Backup Cloud fails with: Error 0x1350001: The activity has failed due to a restart of the service. | line: 0x7564da35b0f1eaf2 | file:...
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Acronis Backup 12.5: Backup of Hyper-V 2019 machine finishes with warning...
Symptoms1. You have Hyper-V 2019 environment with Acronis Backup Agent for Hyper-V installed, 2. Backup finishes with the following warning'Windows error: (0x8000FFFF) Catastrophic failure'Example of...
View ArticleAcronis Backup: Known issue with backing up to SMB share on specific Oracle...
This article applies to:Oracle Linux Server 6.5 Kernel 3.8.13-44.1.3.el6uek.x86_64Oracle Linux Server 6.6 Kernel 3.8.13-44.1.3.el6uek.x86_64Oracle Linux Server 6.8 Kernel...
View ArticleAcronis True Image 2020 Beta: installation and compatibility
LanguageAcronis True Image Beta is available in English and all the communication is performed in English language only. Other languages will become available in the release version of Acronis True...
View ArticleAcronis Backup: Troubleshooting Hyper-V snapshot issues
This article applies to backups of Hyper-V VMs performed by Agent for Hyper-V (agent-less)About PrerequisitesPrior to performing the backup, make sure that the below prerequisites are met:1. Hyper-V...
View ArticleAcronis Backup 12.5: 5GB of Cloud Storage subscription for free
SubjectAcronis Backup 12.5 customers are eligible to get 5GB of Cloud Storage for free.The subscription is activated absolutelyfor free - Acronis will not charge for it.Conditions
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Acronis Storage: Configuring LDAP/AD Before Upgrading to Acronis...
SymptomsYou have Acronis Storage 2.4 and want to upgrade to Acronis Software-Defined Infrastructure 2.5 (Acronis SDI 2.5).You initiate the eligibility check for the cluster upgrade to 2.5 and get the...
View ArticleAcronis True Image closes unexpectedly if Wacom software and drivers are...
SymptomAcronis True Image closes unexpectedly at startup if Wacom software is also installed.CauseKnown compatibility issue.TroubleshootingCheck if the issue is resolved after each step:
View ArticleDifference between Acronis Backup Advanced 12.5 and 11.7
See also Difference Between Acronis Backup Standard 12.5 and 11.7Feature comparison of Acronis Advanced backup software
View ArticleAcronis Backup: backup fails with "The activity has failed due to a planned...
SymptomsBackup fails with the following error:The activity has failed due to a planned restart of the operating systemExample of full error log: click to expand
View ArticleDifference Between Acronis Backup 12.5 and Acronis Backup 11.7 Standard
See also Difference between Acronis Backup Advanced 12.5 and 11.7Feature comparison of Acronis Backup 11.7 (Standard Edition) and Acronis Backup 12.5 (Standard Edition)
View ArticleAcronis Backup: Backup of Hyper-V machines fails with "Disk is not found"
SymptomsYou back up Hyper-V virtual machines using Agent for Hyper-V. Agentless backup fails with error:Disk '<...>.vhdx' is not found.Example of full error log: click to expand
View ArticleAcronis True Image: installation fails with "Some Acronis products must be...
SymptomsYou are installing Acronis True Image or Acronis True Image Small Office.Installation fails with the error:Some Acronis products must be uninstalled firstCauseThe issue has one of these root...
View ArticleAcronis Backup, Acronis Backup Cloud: Backup fails with error "The request...
You have Acronis Agent for Windows and create a backup of Entire machine to local share (or cloud).The backup fails with the error:Error code: 65520 Module: 0 LineInfo: 0xBD28FDBD64EDB8F1 Fields:...
View ArticleAcronis SDI Appliance country availability
Acronis Software-Defined Infrastructure Appliance is available in the following countries:
View ArticleHow to find the serial number of your Acronis product
Where to find the serial number of your copy of Acronis product
View ArticleAcronis Backup Cloud: how to disable or delete a tenant or a user
Follow this article, if you want do disable or delete a user/tenant in Acronis Backup Cloud (version 7.5).Disabling a userBy disabling a user:notifications will not be sent to this usercredentials for...
View ArticleAcronis Backup: attempt to browse or delete mobile device backup fails with...
You have a backup of a mobile device that you want to delete. You log in to the backup console and try to remove this backup.You get this error: Error code: 31 Module: 349 LineInfo: 0x4939462BB332D840...
View ArticleDifference between Acronis Backup 11.7 Standard and Advanced
Current version of Acronis Backup is 12.5. You can find a comparison table here.There are several differences between Acronis Backup and Acronis Backup Advanced. Acronis Backup products:Acronis Backup...
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