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Acronis Backup: "The activity has failed due to a restart of the service" error

An operation in Acronis Backup Cloud fails with: Error 0x1350001: The activity has failed due to a restart of the service. | line: 0x7564da35b0f1eaf2 | file:...

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Acronis Backup 12.5: Backup of Hyper-V 2019 machine finishes with warning...

Symptoms1. You have Hyper-V 2019 environment with Acronis Backup Agent for Hyper-V installed, 2. Backup finishes with the following warning'Windows error: (0x8000FFFF) Catastrophic failure'Example of...

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Acronis Backup: Known issue with backing up to SMB share on specific Oracle...

This article applies to:Oracle Linux Server 6.5 Kernel 3.8.13-44.1.3.el6uek.x86_64Oracle Linux Server 6.6 Kernel 3.8.13-44.1.3.el6uek.x86_64Oracle Linux Server 6.8 Kernel...

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Acronis True Image 2020 Beta: installation and compatibility

LanguageAcronis True Image Beta is available in English and all the communication is performed in English language only. Other languages will become available in the release version of Acronis True...

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Acronis Backup: Troubleshooting Hyper-V snapshot issues

This article applies to backups of Hyper-V VMs performed by Agent for Hyper-V (agent-less)About PrerequisitesPrior to performing the backup, make sure that the below prerequisites are met:1. Hyper-V...

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Acronis Backup 12.5: 5GB of Cloud Storage subscription for free

SubjectAcronis Backup 12.5 customers are eligible to get 5GB of Cloud Storage for free.The subscription is activated absolutelyfor free - Acronis will not charge for it.Conditions

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Acronis Storage: Configuring LDAP/AD Before Upgrading to Acronis...

SymptomsYou have Acronis Storage 2.4 and want to upgrade to Acronis Software-Defined Infrastructure 2.5 (Acronis SDI 2.5).You initiate the eligibility check for the cluster upgrade to 2.5 and get the...

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Acronis True Image closes unexpectedly if Wacom software and drivers are...

SymptomAcronis True Image closes unexpectedly at startup if Wacom software is also installed.CauseKnown compatibility issue.TroubleshootingCheck if the issue is resolved after each step:

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Difference between Acronis Backup Advanced 12.5 and 11.7

See also Difference Between Acronis Backup Standard 12.5 and 11.7Feature comparison of Acronis Advanced backup software

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Acronis Backup: backup fails with "The activity has failed due to a planned...

SymptomsBackup fails with the following error:The activity has failed due to a planned restart of the operating systemExample of full error log: click to expand 

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Difference Between Acronis Backup 12.5 and Acronis Backup 11.7 Standard

See also Difference between Acronis Backup Advanced 12.5 and 11.7Feature comparison of Acronis Backup 11.7 (Standard Edition) and Acronis Backup 12.5 (Standard Edition)

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Acronis Backup: Backup of Hyper-V machines fails with "Disk is not found"

SymptomsYou back up Hyper-V virtual machines using Agent for Hyper-V. Agentless backup fails with error:Disk '<...>.vhdx' is not found.Example of full error log: click to expand

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Acronis True Image: installation fails with "Some Acronis products must be...

SymptomsYou are installing Acronis True Image or Acronis True Image Small Office.Installation fails with the error:Some Acronis products must be uninstalled firstCauseThe issue has one of these root...

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Acronis Backup, Acronis Backup Cloud: Backup fails with error "The request...

You have Acronis Agent for Windows and create a backup of Entire machine to local share (or cloud).The backup fails with the error:Error code: 65520 Module: 0 LineInfo: 0xBD28FDBD64EDB8F1 Fields:...

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Acronis SDI Appliance country availability

Acronis Software-Defined Infrastructure Appliance is available in the following countries:

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How to find the serial number of your Acronis product

Where to find the serial number of your copy of Acronis product

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Acronis Products: Windows IoT (formerly Embedded) support

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Acronis Backup Cloud: how to disable or delete a tenant or a user

Follow this article, if you want do disable or delete a user/tenant in Acronis Backup Cloud (version 7.5).Disabling a userBy disabling a user:notifications will not be sent to this usercredentials for...

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Acronis Backup: attempt to browse or delete mobile device backup fails with...

You have a backup of a mobile device that you want to delete. You log in to the backup console and try to remove this backup.You get this error: Error code: 31 Module: 349 LineInfo: 0x4939462BB332D840...

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Difference between Acronis Backup 11.7 Standard and Advanced

Current version of Acronis Backup is 12.5. You can find a comparison table here.There are several differences between Acronis Backup and Acronis Backup Advanced. Acronis Backup products:Acronis Backup...

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